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IT Domain Coordinator

Job description

1-IT Transformation Program will focus on our relationship with NMBS/SNCB Business with strong demand management. In order to manage our customers and partners, we are setting up a strong Service Delivery Management with a transversal approach. IT Domain Coordinators are allocated to a specific field of expertise such as Application Development & Maintenance, Authorization IAM & AD, BIA & MDM, ERP, ...) and work with different Business Units and our external partner to manage their IT Domain Transition and Operations activities within the IT organisation.

The specific tasks will depend on the domain, but the main task of each IT Domain Coordinator will be to follow up if the agreements with the suppliers are met and define the necessary actions. Beside the close relationship with our suppliers, you will be in permanent interaction with many internal partners, such as the Contract Managers, Business Controllers, Business Relationship Managers, etc.

We are still looking for Coordinators in the following domains :

  • ERP
  • Security & Authorisation (including IAM & AD)
  • Infrastructure, Data Center, Network & Cloud

Please mention the domain you apply for.


  • Masters degree in Computer Science, Information Systems or related field; or you have equivalent work experience.
  • Minimum of 8 to 10 years of IT and business/industry work experience and at least 3 years experience in Service Delivery Management.¬†Solid experience in managing 3rd parties and vendors.
  • Fluent in Dutch / French / English, spoken as well as written.
  • Excellent interpersonal and collaborative skills and the ability to communicate IT Domain-related concepts to technical and non technical audiences.
  • Ability to translate business goals requirements issues into technical and service specifications.
  • Attention to detail and excellent analytical skills.