{"id":1157,"date":"2021-09-30T09:39:05","date_gmt":"2021-09-30T08:39:05","guid":{"rendered":"https:\/\/www.ypto.be\/realisatie\/request-train-information-from-the-mobi-chatbot\/"},"modified":"2024-08-02T13:53:18","modified_gmt":"2024-08-02T12:53:18","slug":"request-train-information-from-the-mobi-chatbot","status":"publish","type":"realisatie","link":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/","title":{"rendered":"Request train information from the Mobi chatbot"},"content":{"rendered":"\n<p>Mobi is a virtual assistant that answers your questions about SNCB\u2019s trains and services in a private message on the SNCB Facebook page or via WhatsApp. This way, train passengers are assisted faster.&nbsp;Mobi can also give you real-time information on SNCB train routes and tell you if there are any disruptions or works on a particular route.<\/p>\n\n\n\n<p>Thanks to the joint efforts of SNCB, Ypto and TCS, the Mobi chatbot is now available on Facebook Messenger, Google Home\/Google Assistant and WhatsApp (<em>+32&nbsp;492&nbsp;88&nbsp;00&nbsp;00<\/em>).<\/p>\n\n\n\n<p>Mobi won third&nbsp;price at the \u201cThe Best Bots of Belgium\u201d competition of 2022 and scored best on NLP quality, which indicates how much the chatbot knows and how well it understands questions.<\/p>\n\n\n\n<p>Learn more about the Mobi chatbot:&nbsp;<a href=\"https:\/\/www.belgiantrain.be\/fr\/support\/customer-service\/chatbot\">Talk to SNCB:<\/a> <a href=\"https:\/\/www.belgiantrain.be\/fr\/support\/customer-service\/chatbot\">Mobi | SNCB (belgiantrain.be)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mobi is a virtual assistant that answers your questions about SNCB\u2019s trains and services in a private message on the SNCB Facebook page or via WhatsApp. This way, train passengers are assisted faster.&nbsp;Mobi can also give you real-time information on SNCB train routes and tell you if there are any disruptions or works on a [&hellip;]<\/p>\n","protected":false},"featured_media":1024,"template":"","class_list":["post-1157","realisatie","type-realisatie","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Request train information from the Mobi chatbot - YPTO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request train information from the Mobi chatbot - YPTO\" \/>\n<meta property=\"og:description\" content=\"Mobi is a virtual assistant that answers your questions about SNCB\u2019s trains and services in a private message on the SNCB Facebook page or via WhatsApp. This way, train passengers are assisted faster.&nbsp;Mobi can also give you real-time information on SNCB train routes and tell you if there are any disruptions or works on a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"YPTO\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-02T12:53:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ypto.be\/wp-content\/uploads\/2021\/09\/Chatbot-Mobi-donkerder.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/\",\"url\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/\",\"name\":\"Request train information from the Mobi chatbot - YPTO\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ypto.be\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ypto.be\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Chatbot-Mobi-donkerder.png\",\"datePublished\":\"2021-09-30T08:39:05+00:00\",\"dateModified\":\"2024-08-02T12:53:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ypto.be\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Chatbot-Mobi-donkerder.png\",\"contentUrl\":\"https:\\\/\\\/www.ypto.be\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Chatbot-Mobi-donkerder.png\",\"width\":2000,\"height\":1335,\"caption\":\"Chatbot Mobi\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/achievement\\\/request-train-information-from-the-mobi-chatbot\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ypto.be\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Request train information from the Mobi chatbot\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ypto.be\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.ypto.be\\\/fr\\\/\",\"name\":\"YPTO\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ypto.be\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Request train information from the Mobi chatbot - YPTO","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/","og_locale":"en_US","og_type":"article","og_title":"Request train information from the Mobi chatbot - YPTO","og_description":"Mobi is a virtual assistant that answers your questions about SNCB\u2019s trains and services in a private message on the SNCB Facebook page or via WhatsApp. This way, train passengers are assisted faster.&nbsp;Mobi can also give you real-time information on SNCB train routes and tell you if there are any disruptions or works on a [&hellip;]","og_url":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/","og_site_name":"YPTO","article_modified_time":"2024-08-02T12:53:18+00:00","og_image":[{"width":2000,"height":1335,"url":"https:\/\/www.ypto.be\/wp-content\/uploads\/2021\/09\/Chatbot-Mobi-donkerder.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/","url":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/","name":"Request train information from the Mobi chatbot - YPTO","isPartOf":{"@id":"https:\/\/www.ypto.be\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/#primaryimage"},"image":{"@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ypto.be\/wp-content\/uploads\/2021\/09\/Chatbot-Mobi-donkerder.png","datePublished":"2021-09-30T08:39:05+00:00","dateModified":"2024-08-02T12:53:18+00:00","breadcrumb":{"@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/#primaryimage","url":"https:\/\/www.ypto.be\/wp-content\/uploads\/2021\/09\/Chatbot-Mobi-donkerder.png","contentUrl":"https:\/\/www.ypto.be\/wp-content\/uploads\/2021\/09\/Chatbot-Mobi-donkerder.png","width":2000,"height":1335,"caption":"Chatbot Mobi"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ypto.be\/en\/achievement\/request-train-information-from-the-mobi-chatbot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ypto.be\/en\/"},{"@type":"ListItem","position":2,"name":"Request train information from the Mobi chatbot"}]},{"@type":"WebSite","@id":"https:\/\/www.ypto.be\/fr\/#website","url":"https:\/\/www.ypto.be\/fr\/","name":"YPTO","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ypto.be\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.ypto.be\/en\/wp-json\/wp\/v2\/realisatie\/1157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ypto.be\/en\/wp-json\/wp\/v2\/realisatie"}],"about":[{"href":"https:\/\/www.ypto.be\/en\/wp-json\/wp\/v2\/types\/realisatie"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ypto.be\/en\/wp-json\/wp\/v2\/media\/1024"}],"wp:attachment":[{"href":"https:\/\/www.ypto.be\/en\/wp-json\/wp\/v2\/media?parent=1157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}