SNCB collaborators who have HR-related questions can ask them to the Norio chatbot. Norio is available via Microsoft Teams, the SNCB intranet as well as MyApps and can be used 24/7. The chatbot will initially be used to help the HR department answering HR-related questions asked by SNCB collaborators. This way, the HR department is less burdened by simple questions and can focus more on other tasks.
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