Junior Service Delivery Manager

We are seeking a motivated and detail-oriented Service Delivery Manager to join our dynamic team. The successful candidate will assist in planning, executing, and finalizing IT projects according to strict deadlines and within budget. This role is an excellent opportunity for individuals looking to build a career in project management within the IT industry.

Requirements

• Bachelor’s degree in Information Technology, Economics, Business Administration, or a related field.

• 3-4 years of experience in IT project coordination, scrum master or similar roles (2 year internship experience may be considered).

• Basic understanding of project management principles and methodologies (e.g., Safe, Agile, Waterfall).

• Basic understanding of ITIL framework is present, specifically around CMDB.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Our offer

Within our open business culture, you will work behind the scenes on the digital transformation of NMBS/SNCB. You have a job with social impact and room for personal input. In addition to a good work-life balance and a competitive salary, your package includes:

• Possibility to work from home 3 days a week + flexible working hours

• 35 days of leave

• Company car + public transport pass

• Hospitalisation insurance (including dental care) for the whole family, group and invalidity insurance (cafeteria plan), without own contribution

• Meal and eco cheques

• Net allowances for remote work and carwash + internet budget