On the one hand, the teams within Operations provide IT support to all SNCB collaborators. This support is provided by phone (for more urgent cases) or through a ticketing application (ServiceNow). On the other hand, they supply and maintain devices managed by Ypto in the stations or trains, such as ticket vending machines, computers, screens, smartphones, tablets, etc. We are also responsible for fixed and mobile telephony and for the digital radios used by SNCB collaborators. Finally, we take care of the installation and maintenance of physical security systems (such as cameras, fire detection devices, etc.).
Thanks to the IT maintenance and IT support, an optimal service can be guaranteed so that train passengers can continue their journey while SNCB and Ypto collaborators can continue their work.
As SNCB’s IT company, Ypto solves IT problems and designs new digital solutions. We always do this in close cooperation with our customer, SNCB. The digital transformation of the Belgian railways is our ultimate goal. It has an impact on all train passengers as well as on all SNCB collaborators.
Would you like to help maintain SNCB’s digital devices and provide IT support to SNCB collaborators? Take a look at our vacancies!
At Ypto, I like the professionalism and the speed of my colleagues when they intervene on a problem or when they find a solution to a problem that cannot be solved directly.
At Ypto, you never stand still. Every day is different and offers the opportunity to be challenged to innovate in order to find the best solution for our customer.
Through your work, you contribute to the future of Belgian railways and have a tangible impact on millions of people.
Initiative, trust and self-management are key. You will have the support of your colleagues to develop and the opportunity to grow.
Operations is responsible for anything from maintenance and support to everything that has to do with telecommunications and securing facilities. Eager to know how these tasks appear in projects? You will find below some examples of these projects.
Would you like to work with us on the future of SNCB but cannot immediately find the right vacancy? Then feel free to submit a spontaneous application. Who knows, you might soon be part of our team!