Teamlead ICAM

Within the CISO department, the Identity, Credential & Access Management (ICAM) team exists alongside the Cyber Centre of Excellence and GRC Office teams.
The ICAM team, together with external partners, manages the critical identity and access management architecture that ensures that our travelers and our staff and partners can access the applications they need, day in and day out, in an efficient and secure manner. This team also oversees the identity and access management processes.

Key Activities

People management

• Ensure clear governance, including roles and responsibilities, accountability and delegation of tasks within their team.
• Coach and steers the team where necessary and guides individual team members in their personal development together with the CISO and the HR business partner.
• Recruit and hire new ICAM team members with the right qualifications, knowledge and skills.
• Is the first escalation point for the team member of the ICAM team.

Financial and capacity management

• Determine yearly budget (OPEX and CAPEX) together with the experts and the CISO and closely follow up on it through KPI’s, metrics and reporting.
• Manage the necessary capacity planning for OPEX activities and projects.

Service management

• Create, maintain and improve a capability and service overview/ catalogue owned by the ICAM team
• Maintain all aspect of the lifecycle management of these capabilities and services:
  • Design, formalize, implement KPI’s and metrics for each capability and underlying service.
  • Identify and escalate operational, financial and quality risks.
  • Create new services or improve existing services in order to meet a customer or business need, always driving by creating added value.
  • Guard and coordinate the technical quality and operational efficiency and effectiveness of the daily operations.
  • Monitor external suppliers required for providing the services.
  • Report to (internal) customer (KPI reporting, planning, capacity, quality)

Project management

• Translate new services into concrete projects together with the program manager and lead expert to launch the necessary project demand and initiation requests .
• Act as the project sponsor for the lead experts within the team (who are the project owners) and ensure all internal steps are followed while timely delivering the necessary Requests for Initiation and Request for Proposals to the market.

Requirements

• 10 years of relevant experience as a leader of teams with 5 or more team members, 5 years relevant experience in cyber- and information security, audit, risk management, IT operations / service management or other related domains.
• Following certificates are considered an added value: CISSP, CISA, CISM, ISO27001 lead implementor or auditor, CRISC.
• Master’s degree or equivalent work experiences.
• Dutch and French C2 and English C1
• Knowledge of cybersecurity and privacy standards, frameworks, policies, regulations, legislations, certifications and best practices
• Understanding of ethical cybersecurity organization requirements
• Knowledge of cybersecurity maturity models
• Knowledge of resource management
• Knowledge of management practices
• Knowledge of risk management frameworks

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;
• 35 days of leave;
• a company car + a public transport season ticket;
• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
  
  • hospitalisation and dental care for the whole family;
  • outpatient costs (= medical costs separate from hospitalisation);
  • group insurance: supplementary pension, work disability and death (cafeteria plan);
  • accidents at work (extralegal);
• meal vouchers and eco-vouchers;
• net allowances for remote working and carwash + internet budget.