Within the Business Service Management (BSM) team of our Operations department, you are responsible for maintaining the transition, operations and continuous improvement of the service levels and KPIs from the Security services in the SNCB/NMBS organisation (including its subsidiaries) so as to adequately protect the company resources.

Responsibilities :

  • Governance, Policies & Access
    • Focus on our relationship with NMBS/SNCB Business with strong demand management (availability, recovery and failure prevention)
    • Information is to be visible or disclosed to only those people who have the necessary clearance and have the right to know
    • Information/data is to be complete, accurate and has complete protection against modification by unauthorized personnel
    • The business transactions and exchange of information between enterprises or partners are trustworthy
  • Coordination & Management
    • Ensure the operational service coordination and control of all the programs and initiatives within the BSM , with the CISO teams and with the suppliers (priorities, budgets, people management).
    • Align within the Cyber- & Information Security Office and other departments, such as Data Protection, IT Risk Management and Cybersecurity Management as far as priorities, interactions and improvement initiatives are concerned.
    • Closely cooperate with IT PMO and other IT departments in view of aligning its processes with existing IT and ITIL processes.
  • Reporting
    • Monthly program management reports within BSM and towards Operations and Businesses regarding the IT security programs

Requirements

  • Bachelor or Master degree in Computer Science, Information Systems or related field; or you have equivalent work experience.
  • Minimum of 8 to 10 years of IT and business/industry work experience and at least 3 years experience in Service Delivery Management. Solid experience in managing 3rd parties and vendors.
  • Fluent in Dutch, French and English, spoken as well as written.
  • Excellent interpersonal and collaborative skills and the ability to communicate IT Domain-related concepts to technical and non technical audiences.
  • Ability to translate business goals requirements issues into technical and service specifications.
  • Attention to detail and excellent analytical skills.

Our offer

Within our open business culture, you will work behind the scenes on the digital transformation of NMBS/SNCB. You have a job with social impact and room for personal input. In addition to a good work-life balance and a competitive salary, your package includes:

  • Possibility to work from home 3 days a week + flexible working hours
  • 35 days of leave
  • Company car + public transport pass
  • Target bonus
  • Hospitalisation insurance (including dental care) for the whole family, group and invalidity insurance (cafeteria plan), without own contribution
  • Meal and eco cheques
  • Net allowances for remote work and carwash + internet budget
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Anderlecht

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Operations

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fulltime

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3 reasons to choose Ypto 

Icoon uitdagingen: bergtop

Challenging projects

At Ypto, you never stand still. Every day is different and offers the opportunity to be challenged to innovate in order to find the best solution for our customer.

Maatschappelijke impact icoon

Social impact

Through your work, you contribute to the future of Belgian railways and have a tangible impact on millions of people.

Doorgroeimogelijkheden icoon

Growth opportunities

Initiative, trust and self-management are key. You will have the support of your colleagues to develop and the opportunity to grow.

Application procedure

Did you apply for a position at Ypto? Or are you curious about how our application procedure works? We follow the four steps below each time. Depending on the position, an additional interview or assessment may be required.

1

CV screening

We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.

2

Interviews and questionnaire

If the outcome of this screening is positive, you are invited to a (video) interview with your direct supervisor and your HR Business Partner. During these interviews, we discuss your motivation, knowledge, experience and skills as well as the content of the job. We also talk about the online questionnaire you filled in prior to the interview.

3

Reference analysis

Finally, we contact the references you will have provided. This way, we can make you out better.

4

We have a match: welcome to Ypto

Have you been selected? If so, we will be happy to draw up an attractive proposal and welcome you to our organisation.

Spontaneous application

Would you like to work with us on the future of SNCB but cannot immediately find the right vacancy? Then feel free to submit a spontaneous application. Who knows, you might soon be part of our team!