Application Owner

How do you help make a difference?

As an Application Owner, you are responsible for the end-to-end management of a portfolio of SNCB applications in terms of performance, stability, coherence, lifecycle, availability, integration, and user-friendliness. You act as a subject matter expert for the applications within your portfolio, advise IT colleagues and business stakeholders, support functional analysis activities, and ensure knowledge sharing and effective use of the applications.

What is your role at Ypto?

· You act as an escalation point for incidents, problems, and service requests within the application portfolio and support operational teams in resolving functional escalations.

· You document implemented solutions and provide support before, during, and after production releases.

· You assume end-to-end responsibility for managing, monitoring, and maintaining applications throughout their lifecycle, ensuring continuity, availability, optimal functionality, and integration with other applications.

· You create and manage the application portfolio backlog and roadmap, coordinate change implementations across sprints and releases, and align priorities with strategic objectives and Business Process Owners.

· You advise Business Process Owners and IT Management on projects and portfolio evolution, coordinate issue analyses, and act as a point of contact for business and IT stakeholders.

· You manage interactions with suppliers, including supplier and contract management activities, RFP processes, and version-related follow-up.

Exigences

Why is this job a good fit for you?

· You hold a Master’s degree in Computer Science, Information Systems, or equivalent relevant experience.

· You have a minimum of 3 years of experience in project management.

· You have a minimum of 3 years of experience in a similar role such as Application Owner, Functional Analyst, Technical Analyst, Developer, or a comparable support-focused position.

· You are available to work onsite two times per week.

You also possess these technical skills:

· You are fluent in English (B2).

· You are fluent in French and/or Dutch (C2).

· You have experience managing production applications across run, enhancement, release, and decommission phases.

· You have experience with release governance, incident management, and backlog prioritization.

· You have experience coordinating with security, architecture, infrastructure, and compliance stakeholders regarding lifecycle management and remediation actions.

· You have experience operating business-critical applications within governed IT environments.

· You have experience in supplier and contract management, including management of external suppliers, RFPs, license management, and related activities.

· You manage and coordinate issue analysis within an application portfolio.

· You have experience supporting production releases and documenting implemented solutions.

· You have experience advising Business Process Owners and IT Management regarding application portfolio evolution.

And these soft skills:

· You effectively coordinate business, IT, support, and external stakeholders.

· You demonstrate autonomy in stakeholder alignment, issue resolution, decision-making, and application lifecycle execution.

· You communicate clearly with both technical and business audiences.

· You take ownership of application continuity and service quality.

Asset:

· You have experience in the railway industry.

· You have knowledge of SQL and Oracle databases.

Diversity Statement

Everyone is unique. That's why we believe it’s important that you can be yourself — it makes Ypto and SNCB stronger. We therefore place great value on diversity and inclusion.

What can you expect from us?

· Choosing Ypto means choosing to contribute to the digital transformation of the Belgian railways. You will have a job with social impact and ample opportunity to make your own contribution. Alongside a healthy work-life balance and a competitive salary, we offer:

· Hybrid working, with a balanced weekly mix of office and remote work, combined with flexible hours.

· 35 days of annual leave.

· A mobility package with a company car (also available via our mobility plan) or alternative mobility choices, complemented by a public transport season ticket.

· A target bonus.

· A comprehensive insurance package, with hospitalisation and dental care for the whole family.

· Coverage of outpatient medical costs.

· Group insurance, including a supplementary pension (cafeteria plan).

· Meal vouchers & eco vouchers.

· Net allowances for hybrid working and an internet allowance.

Where will you be working?

· You will work near Brussels-South station and join the Transport Operations Solutions team

What’s next?

· You apply online.

· We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.

· We invite you for a first (online) HR interview where you can demonstrate your motivation, experience and expectations. In preparation, we will ask you to complete an online personality questionnaire.

· If the first interview is positive, we invite you for a second technical interview in Brussels. This interview will be with the team, where we’ll discuss the role and how your skills align with the team’s needs.

· If everything goes well, we will make you a contract offer.

· You start your new job!

· We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.