You like being involved in the technology and business part of your product? Then becoming our Technical Product Manager (TPDM) might be your thing !

As NMBS- SNCB’s IT company, YPTO is part of the Belgian Railway family making sure that the Belgian railways continue to move forward and that train passengers can travel in a modern and sustainable way.

The recently approved NMBS-SNCB « Rail Vision 2040 » has the ambitious goal to make sure that more people, companies & organisations choose the train as their preferred mobility tool. Not to forget, after all, rail being the most climate-friendly mode of public transport compared to other modes of public transport today.

Next to that, in a world of modern and sustainable mobility, new services and applications using digital technology are being implemented. Leading to increased and better information and communication to rail passengers and rail crew. Setting up diverse channels for purchasing tickets, a better monitoring of assets and further increase automating operational processes. Ultimately improving efficiency and service offering.

An ambitious goal that we’re building and realising: further digitalising SNCB – NMBS, offering innovative solutions and enabling flexible services with a key focus on the end user.


The job

As Technical Product Manager (TPDM) you will work within the SPS department, which stands for Sales, Passengers and Security Management.

You will be designated to the Business Area Security Management, which is the IT partner of the NMBS-SNCB Directorate Passengers Transport & Security. This Business Area implements and maintains the tools to maximize physical security during the journey of rail passengers and crew. Besides this core business we service areas like safety & wellbeing, train attendant planning and management and even support transport operations.

We’re talking Mobile Apps, Securail team planning, Security Incident Management solutions including telephony, integrations with edge device management systems, administration of media requests for legal cases, train attendant planning in Power, follow-up on train attendant assignments, relays and availabilities in Filemaker, Dynamic Risk Management in BWISE …

In your role as TPDM you will have a strong focus on the RUN activities, next to that you:

  • Will act as the primary contact point towards the Business Product Manager.
  • Have the end-2-end accountability for the technical side of the applications/components assigned to him/her.
  • Collaborate with a wide range of people to identify and define Business needs, understand the Solution Context and develop the Vision, Roadmap and Features required to meet these needs.
  • Are in support of managing the full lifecycle of the assigned applications/components from the ideation phase until they are in production as well as to take them out of production when replaced by new technology or obsolete
    • He/she manages the financial topics
    • This covers support activities, new features, enhancements
    • Application, infrastructure and network performance​​
    • Quality control on both functional & technical aspects
  • Act as an escalation point for incidents, problems and service request within the application portfolio:
    • Takes up ITIL roles where relevant - Problem mgt P3/P4
    • Supportive role during major incidents
    • Performs monitoring activities in a reactive way
    • Detects & defines monitoring improvements leading to new KPIs
    • Creates and ensures knowledge management of his application portfolio including processes and relevant data flows.
    • Ensures industrialization (setup + outsource) of the newly defined monitoring KPIs
    • Ensures correct dimensioning of the network & infrastructure components to cover the required current & future needs
  • Have full cost ownership of the assigned application portfolio (OPEX RUN)​ – CAPEX is managed by the Project Manager (PJM).
  • Create & comment monthly reporting reflecting application, infrastructure, network & cost.

Vereisten

Your hard skills:

  • Experience in Public Transport Sector is a big plus
  • Minimum relevant working experience of 5 years
  • You have a technical background allowing you to manage the technology lifecycle of your product
  • Innovation driven – pro-active look in to the market what technologies are available, what the competition is doing etc.
  • Roadmap: Create/maintain a Strategic roadmap for each of the to you assigned components
  • You are fluent in Dutch or French, and have a proficient knowledge of English

Your human skills

  • Strong listening & communication skills
  • Analytical thinking
  • Pragmatic & hands-on
  • Can-do attitude
  • You’re a team player and you like working with others
  • You get energized by inspiring & motivating others

Our offer

Within our open business culture, you will work behind the scenes on the digital transformation of NMBS/SNCB. You have a job with social impact and room for personal input. In addition to a good work-life balance and a competitive salary, your package includes:

  • Possibility to work from home 3 days a week + flexible working hours
  • 35 days of leave
  • Company car + public transport pass
  • Target bonus
  • Hospitalisation insurance (including dental care) for the whole family, group and invalidity insurance (cafeteria plan), without own contribution
  • Meal and eco cheques
  • Net allowances for remote work and carwash + internet budget
Solliciteer voor deze vacature
Solliciteer voor deze vacature
Locatie icoon

Near Brussels Midi Station

Departement icoon

IT Analysis

Contract type icoon

fulltime

Nog een vraag?
Contacteer onze HR Business partner

Katrien Vandeput
Neem contact op

Deel deze vacature

FacebookLinkedInWhatsAppEmail

3 redenen om te kiezen voor Ypto

Icoon uitdagingen: bergtop

Uitdagende projecten

Bij Ypto sta je nooit stil. Elke dag brengt afwisseling en een uitdaging om te innoveren en zo tot de beste oplossing te komen voor onze klant. 

Maatschappelijke impact icoon

Maatschappelijke impact

Je werkt mee aan de toekomst van de Belgische spoorwegen, en creëert een voelbare impact op miljoenen mensen.  

Doorgroeimogelijkheden icoon

Groeimogelijkheden

Initiatief, vertrouwen en zelf-sturing staan centraal. Je krijgt de steun van collega’s om jezelf te ontwikkelen en de mogelijkheid om te groeien. 

Sollicitatieprocedure

Heb je gesolliciteerd bij Ypto? Of ben je benieuwd naar hoe onze sollicitatieprocedure verloopt? De vier stappen hieronder worden telkens gevolgd. Afhankelijk van de functie kan er nog een gesprek of assessment bijkomen.

1

CV-screening

We  bekijken je cv grondig en gaan na of die aansluit bij het gezochte profiel. Het is mogelijk dat we je kort opbellen om te vragen naar je motivatie en ervaring. 

2

Gesprekken & vragenlijst

Na een positieve screening word je uitgenodigd voor een (video)gesprek met je rechtstreeks leidinggevende en je HR Business Partner. Tijdens deze gesprekken praten we over je motivatie, kennis, ervaring, vaardigheden en de inhoud van de functie. Ook bespreken we de online vragenlijst die je voorafgaand aan het gesprek hebt ingevuld. 

3

Referentieonderzoek

Tenslotte nemen we contact op met de door jou opgegeven referenties. Op die manier kunnen we ons een nog beter beeld vormen van jou.

4

We hebben een match: welkom bij Ypto!

Ben je geselecteerd? Dan maken we graag een aantrekkelijk voorstel op zodat we je met veel plezier kunnen verwelkomen in onze organisatie. 

Solliciteer spontaan

Wil je samen met ons werken aan de toekomst van NMBS, maar vind je niet meteen de juiste vacature? Solliciteer dan spontaan en wie weet behoor jij binnenkort wel tot ons team!