We are looking for a highly skilled and detail-oriented Business Analyst to join our TVM (Ticket Vending Machine) team.  

As a Business Analyst you manage the full lifecycle of the assigned software and hardware infrastructure from the idea phase until production including taking legacy out of production when they are replaced by new technology or become obsolete. In doing so, you have a strong focus on the implementation of the new software and hardware infrastructure.

You play a key role in analyzing business processes, requirements, and systems to ensure optimal functionality and efficiency. As a Functional Analyst, you will collaborate with cross-functional teams, gather user/business requirements, and translate them into functional specifications that guide the development and implementation of various systems and software solutions. As a technical Analyst, you will collaborate with cross-functional teams, describe user/ business requirements, and translate them into technical specifications (Jira and Confluence) that guide the external development.

Your main responsibilities are:

  • Analyze and understand business processes, systems, and requirements to identify areas for improvement and optimization.
  • Collaborate with business stakeholders, subject matter experts, and development teams to gather and document user requirements.
  • Translate user requirements into detailed functional specifications that serve as a roadmap for software development and implementation.
  • Conduct gap analysis to identify discrepancies between existing systems and desired business outcomes, and propose appropriate solutions.
  • Perform data analysis to identify trends, patterns, and insights that inform business decisions and process improvements.
  • Write tangible documentation following the Agile principle in Atlassian software.
  • Collaborate with technical teams to ensure the functional design aligns with technical capabilities and constraints.
  • Develop and maintain documentation, including user manuals, training materials, and system documentation.
  • Conduct user acceptance testing to validate system functionality and ensure it meets user requirements.
  • Provide end-user support and training, addressing questions, issues, and concerns related to system functionality.
  • Stay up-to-date with industry trends, best practices, and emerging technologies relevant to functional analysis.

Vereisten

  • Minimum bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
  • Proven experience working as a Functional / Technical Analyst or in a similar role for a minimum of 5 years of experience
  • Strong analytical and problem-solving skills, with the ability to dissect complex business processes and identify improvement opportunities
  • Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
  • Fluent in FR and English, preferably also good knowledge of Dutch
  • Solid understanding of business analysis methodologies, tools, and best practices
  • Knowledge of the Atlassian applications Jira and Confluence is a plus
  • Proficiency in gathering and documenting user requirements and translating them into functional specifications
  • Experience with data analysis and visualization tools is a plus
  • Familiarity with software development life cycle (SDLC) methodologies.
  • Ability to work effectively in cross-functional teams and collaborate with diverse stakeholders
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines
  • Recognize and apply our Core Values: Professionalism, Respect, Entrepreneurship, Corporation and Leadership

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

  • the possibility to work remotely for up to three days per week + flexible working hours;
  • 35 days of leave;
  • a company car + a public transport season ticket;
  • a target bonus;
  • a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
    • hospitalisation and dental care for the whole family;
    • outpatient costs (= medical costs separate from hospitalisation);
    • group insurance: supplementary pension, work disability and death (cafeteria plan);
    • accidents at work (extralegal);
  • meal vouchers and eco-vouchers;
  • net allowances for remote working and carwash + internet budget.
Solliciteer voor deze vacature
Solliciteer voor deze vacature
Locatie icoon

Near Brussels Midi Station

Departement icoon

Solution Delivery

Contract type icoon

fulltime

Nog een vraag?
Contacteer onze HR Business partner

Katrien Vandeput
Neem contact op

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3 redenen om te kiezen voor Ypto

Icoon uitdagingen: bergtop

Uitdagende projecten

Bij Ypto sta je nooit stil. Elke dag brengt afwisseling en een uitdaging om te innoveren en zo tot de beste oplossing te komen voor onze klant. 

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Maatschappelijke impact

Je werkt mee aan de toekomst van de Belgische spoorwegen, en creëert een voelbare impact op miljoenen mensen.  

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Groeimogelijkheden

Initiatief, vertrouwen en zelf-sturing staan centraal. Je krijgt de steun van collega’s om jezelf te ontwikkelen en de mogelijkheid om te groeien. 

Sollicitatieprocedure

Heb je gesolliciteerd bij Ypto? Of ben je benieuwd naar hoe onze sollicitatieprocedure verloopt? De vier stappen hieronder worden telkens gevolgd. Afhankelijk van de functie kan er nog een gesprek of assessment bijkomen.

1

CV-screening

We  bekijken je cv grondig en gaan na of die aansluit bij het gezochte profiel. Het is mogelijk dat we je kort opbellen om te vragen naar je motivatie en ervaring. 

2

Gesprekken & vragenlijst

Na een positieve screening word je uitgenodigd voor een (video)gesprek met je rechtstreeks leidinggevende en je HR Business Partner. Tijdens deze gesprekken praten we over je motivatie, kennis, ervaring, vaardigheden en de inhoud van de functie. Ook bespreken we de online vragenlijst die je voorafgaand aan het gesprek hebt ingevuld. 

3

Referentieonderzoek

Tenslotte nemen we contact op met de door jou opgegeven referenties. Op die manier kunnen we ons een nog beter beeld vormen van jou.

4

We hebben een match: welkom bij Ypto!

Ben je geselecteerd? Dan maken we graag een aantrekkelijk voorstel op zodat we je met veel plezier kunnen verwelkomen in onze organisatie. 

Solliciteer spontaan

Wil je samen met ons werken aan de toekomst van NMBS, maar vind je niet meteen de juiste vacature? Solliciteer dan spontaan en wie weet behoor jij binnenkort wel tot ons team!