As NMBS- SNCB’s IT company, YPTO is part of the Belgian Railway family making sure that the Belgian railways continue to move forward and that train passengers can travel in a modern and sustainable way.
The recently approved NMBS-SNCB « Spoor Vision 2040 » has the ambitious goal to make sure that more people, companies & organizations choose the train as their prefered mobility tool. Not to forget, after all, rail being the most climate-friendly mode of transport compared to other modes of transport today.
Next to that, in a world of modern and sustainable mobility, new services and applications using digital technology are being implemented. Leading to increased and better information and communication to rail passengers and rail crew. Setting up diverse channels for purchasing tickets, a better monitoring of assets and further increase automating operational processes. Ultimately improving efficiency and service offering.
An ambitious goal that we’re building and realizing: further digitalising SNCB – NMBS, offering innovative solutions and enabling flexible services with a key focus on the end user.
A lot of work and many exciting challenges still ahead ! And you get to play your part in it. That’s a lot of impact!
Furthermore we empower our people in today’s changing world by giving trust and ownership, we instigate entrepreneurship creating a dynamic professional working environment constantly moving forward.
And that’s exactly where you and your prime analytical skills come in, join us in building that sustainable future and have a tangible impact on thousands of SNCB-NMBS workers and millions of train passengers.
About the job
As Functional Analyst you’re part of the analyst team of YPTO’s Business Area Commercial Channels & Products.
The Business Area Commercial Channels & Products delivers projects for and in close collaboration with the SNCB-NMBS Directorate Marketing & Sales.
The Business Area Commercial Channels & Products is the IT partner of this directorate and manages all sales channels as well as the designated back-end and aftersales solutions (Products) of NMBS-SNCB.
These regard the website, mobile app, cash-desk, ticket vending machines, sale on board and the B2B sale channels.
When it comes to the development/integration, we rely on off- and onshore teams where the developments/ integrations are being realized in a release train where and when relevant.
Solutions can be built inhouse and/or purchased through a 3rd party.
As Functional Analyst you’re responsible to capture and assess business needs. You evaluate the needs and objectives of our customer and offer guidance. You dare to challenge the business as to the best solutions to accomplish the outcome.. You are « the bridge » between the business and IT.
You will be working on various projects like the Mobile App, Ticket Vending Machine, the Website that enable travellers to purchase tickets and season tickets online. And many others projects still in the pipeline!
Your responsibilities:
Your hard skills:
Your human skills:
Our offer
Within our open business culture, you will work behind the scenes on the digital transformation of NMBS/SNCB. You have a job with social impact and room for personal input. In addition to a good work-life balance and a competitive salary, your package includes:
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