Contract Manager

Main Activities

• Develop, maintain, and strengthen relationship management (contract lifecycle management):

  • Lead negotiations on contractual issues with supplier

  • Lead financial negotiations in partnership with Procurement/Legal

  • Ensure the development of the supplier relationship and facilitate their onboarding

  • Act as a contractual intermediary between company employees and the existing supplier

  • ensuring timely evaluation of points of divergence, which are either accepted or negotiated

  • Monitor transactions (milestones, deliverables, invoicing, etc.)

  • Ensure the inclusion of SLA’s (standard and measurable) in contracts and their associated penalties

  • Guarantee necessary cooperation with the client’s internal departments

  • Manage contract termination (approval reports, etc.) and any potential transition

  • Conduct negotiations in case of contractual issues (e.g., audits)

  • Oversee the drafting of contract terms and monitor their implementation

• Monitor contractual risk and financial management:

  • Develop best-practice strategies to identify supplier-related risks, implement management plans (to prevent risks), and contingency plans (to address risks that occur despite management plans)

  • Inform the risk and finance management department to coordinate contractual requirements

  • Collaborate with the finance department to meet global requirements in terms of financing and risks, such as revenue recognition, pricing and discount policies, etc.

  • Understand and participate in financial engineering and the evaluation of the economic impact of terms and term options

• Take on contract management responsibilities:

  • Within the contracts team, manage contract documentation, including receiving and verifying all correspondence related to contracts, supplier contact sheets, contract amendments, status reports, and other documents concerning all projects

  • Develop, when necessary, guidelines on contractual matters for project managers or other operational staff, and complement them with training for new project managers and other employees on contract procedures

  • Develop and implement contract management and administration procedures in line with company policy, and apply applicable frameworks when required

  • Provide information on company policy when necessary

  • Ensure that company staff comply with established procedures and applicable legislation

  • Ensure that signed contracts are communicated to all relevant internal parties

  • Handle ongoing procedures and implement modifications to them

Requirements

• Master’s level or equivalent through experience

• professional experience of 8–10 years

• Strong communication and organizational skills, including with senior levels of the organization

• Integrity and sense of responsibility

• Experience in negotiating complex contracts

• Solid general knowledge of IT (end-user computing, infrastructure, etc.)

• Knowledge of contract models, financial models, budgeting, and risk management

• Knowledge of relationship management

• Knowledge of governance and financial procedures

• Knowledge of legislation (public procurement)

• Knowledge of outsourcing models and the related risk management

• Knowledge of the organization’s structure, internal (work) procedures, and regulations

• Knowledge of common and company-specific software

• Integration period of 8 weeks

• Proficiency in French, Dutch, and English (spoken and written)

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;

• 35 days of leave;

• a company car + a public transport season ticket;

• a target bonus;

• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);

  • hospitalisation and dental care for the whole family;

  • outpatient costs (= medical costs separate from hospitalisation);

  • group insurance: supplementary pension, work disability and death (cafeteria plan);

  • accidents at work (extralegal);

• meal vouchers and eco-vouchers;

• net allowances for remote working and carwash + internet budget.