Within the Business Service Management (BSM) team of our Operations department, you are responsible for the follow-up of the activities in the overall domain 'Transversal Services'.
You are responsible for monitoring the quality of the services provided by internal and external partners and for optimizing them. You offer support in cooperation with and between the parties. Your responsibilities are always situated at the overarching, transversal level. Your role and duties:
Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a market-related salary, you have:
At Ypto, you never stand still. Every day is different and offers the opportunity to be challenged to innovate in order to find the best solution for our customer.
Through your work, you contribute to the future of Belgian railways and have a tangible impact on millions of people.
Initiative, trust and self-management are key. You will have the support of your colleagues to develop and the opportunity to grow.
Did you apply for a position at Ypto? Or are you curious about how our application procedure works? We follow the four steps below each time. Depending on the position, an additional interview or assessment may be required.
We take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.
Interviews and questionnaire
If the outcome of this screening is positive, you are invited to a (video) interview with your direct supervisor and your HR Business Partner. During these interviews, we discuss your motivation, knowledge, experience and skills as well as the content of the job. We also talk about the online questionnaire you filled in prior to the interview.
Finally, we contact the references you will have provided. This way, we can make you out better.
We have a match: welcome to Ypto
Have you been selected? If so, we will be happy to draw up an attractive proposal and welcome you to our organisation.
Would you like to work with us on the future of SNCB but cannot immediately find the right vacancy? Then feel free to submit a spontaneous application. Who knows, you might soon be part of our team!